As SMBs strive to grow and meet customer demands, agility, speed and effective decision making are critical. The ability to collaborate in meaningful ways, especially with a growing mobile workforce, separates the leaders from the laggards. Today’s digitally savvy workers expect to be able to set up small conferences at a moment’s notice or schedule webinars to share information with dozens — or hundreds — of colleagues, partners, or customers. Business and technology managers at small and mid-sized businesses (SMBs) should be considering their options and seeking ways to allow employees to collaborate effectively, without overwhelming the IT department.
This whitepaper, authored by UMB Techweb, looks at what SMBs need to consider when choosing a cloud-based service and suggests six steps to successfully selecting an audio and web conferencing provider.